Stanford GSB: Web Author Training
The IT department at Stanford’s Graduate School of Business planned to launch a new website (using Drupal), and they wanted a reliable and repeatable way to train dozens of staff on how to author and publish content. Some staff members were highly tech-savvy, while others were new to using a content management system. Other staff members were experts in the writing style and standards of the school, while others were brand new.
Monarch’s team worked with Stanford to analyze their curriculum, conduct a round of user input, and design an adaptive learning system that allows users to assess their knowledge, receive training targeted to their specific needs, and receive certification as web authors.
This self-service platform makes the most of staff time and frees up the IT department from having to train and retrain. Our team also developed the system to provide regular practice and feedback to support independent learning.
Related Projects
Monarch’s team worked with Stanford to analyze their curriculum, conduct a round of user input, and design an adaptive learning system that allows users to assess their knowledge, receive training targeted to their specific needs, and receive certification as web authors.
The Monarch user experience team worked side-by-side with medical professionals to develop the IBS Tracker app prototype. IBS Tracker helps people with Irritable Bowel Syndrome (IBS) monitor their diet, medications, and symptoms, as well as set goals. In addition, IBS Tracker provides data analytics to help patients better manage their disease.
When Pearson’s MyEconLab team was looking to develop algorithmic assessments for Mishkin: Economics of Money, Banking and Financial Markets 11e, the leading money and banking textbook, they turned to Monarch Media, Inc. Pearson wanted to supplement the course experience by offering additional conceptual exercises that instructors can assign students for practice and/or tests.
In 2016, Health Net contracted with Monarch to develop 16 videos to educate members about topics such as Making Your First Premium Payment, Renewing Your Coverage, and How to Set Up Your Online Account. Health Net provided the scripts and Monarch designed the visual storyboards and developed the videos (in both English and Spanish).
Monarch Media storyboarded and created over 20 videos for Health Net in 2015. These videos provide training to Health Net’s Employee Assistance Program (“EAP”) clients, as well as introduce members and supervisors to the available EAP services and benefits. These videos, created in English and Spanish, follow Health Net’s branding and style guidelines, and are posted on Health Net’s member website and its YouTube channel.
The Massachusetts State Police Forensics Services Group is responsible for the collection, analysis and preservation of evidence associated with criminal investigations for the State of Massachusetts. Within this group, the Office of Alcohol Testing (“OAT”) oversees the breath test program for the State of Massachusetts.
Monarch Media was contracted by the World Bank to create two online master’s programs focused on food security in the Eurasian region for the Eurasian Center for Food Security (ECFS), located within Moscow State University (MSU).